Heavy item delivery requests
Describe the load, its weight and the access needed at both addresses.
For heavy item delivery, the load and the route into each property both matter. Give the dimensions, weight and any known lifting points. Describe stairs, lifts, narrow doors and the distance from the item to vehicle access. The team must review the handling requirements before confirming whether transport can be arranged.
What to include in your request
Identify the load
Describe the item and give dimensions and weight. Say whether the weight is measured, supplied by the manufacturer or estimated.
Explain handling needs
Mention known lifting points, parts that move and any dismantling requirements. The team checks the crew and equipment needed before confirming the plan.
Measure the access
Describe stairs, lift dimensions, door widths, turns and the distance to vehicle access at each address.
Review the moving plan
The team checks the load and access before confirming availability, handling arrangements and price. Submitting the request does not reserve a slot.
Plan with fewer surprises
Guides for heavy item delivery
Related moving services
Need a different service or extra help? Explore the options that fit your move.
Heavy item delivery - the details
What if I do not know how much the item weighs?
Include a model number or manufacturer details if available, and make clear that the weight is unknown. Further information may be needed before the team can assess suitability.
Can a heavy item be moved upstairs?
Describe the item, stairs, landings and any lift, including relevant dimensions. The team must review the access and handling requirements before confirming whether the request can proceed.
Is availability confirmed when I submit?
No. The team reviews suitability and availability before confirming whether the request can proceed.
How is the price confirmed?
The team reviews the item, route, handling requirements and timing before offering a price. An initial request is not a booking.
Can I calculate an estimate online?
Yes. Describe the items or vehicle and provide the collection and delivery addresses and access details. The form calculates the work plan and service price automatically, including the selected services. You do not need to estimate hours or choose the movers. Check your items, selected services and price assumptions before requesting confirmation.
Discuss your route
Location guides can help you describe your route. The team confirms whether this request can be accommodated.
Plan your heavy item delivery request
Share the route and item details. Suitability, availability and price are confirmed after review.
Start your request
